This course is suitable for SMT (Principals and Vice Principals), SLT (School Leadership Team) and Middle Leaders.
Session 1: Effective Communication
Why is effective communication important for school leaders
What is effective communication?
What does effective communication look like?
What do I need to communicate?
Session 2: Managing Communications
Leaders’ role
Communication planning
In-school communication
Improving your own communication
Active listening
Session 3: Communication Methods
Personal, Emails and phone calls, face to face
Communication channels – school events, newsletters
School leaders’ views on their own communication
Building relationships with parents
Session 4: The importance of questions
Why are questions important?
What questions should I be asking myself as a School Leader?
What questions should I be asking my team?
Self-reflection as School Leaders
How to create an environment that values Questions.
Session 5: Dealing with Difficult Conversations
What is a difficult conversation?
Being prepared for difficult conversations How can I resolve a difficult conversation?
What would you do?
What to do after a difficult conversation?
